Home Tips and guides Home WiFi Troubleshooting Tips in the UK
Tips and guides

Home WiFi Troubleshooting Tips in the UK

Share
person holding black iPad
Share

We’ve all been there—mid-video call, or in the middle of your favourite show, and suddenly, the WiFi goes down. It’s frustrating, but before you start panicking or throw your router out the window, there’s hope. Many WiFi problems can be fixed with a few simple steps. You don’t always need to call customer service or rush out to buy a new router. Let’s break down some common issues and the easy fixes that can get your connection running smoothly again.

Check the Basics First

Start with the simple things before diving into complicated solutions. It’s easy to forget, but sometimes the issue is as simple as your router not being properly connected to the power. It sounds trivial, but make sure the power cable is plugged in securely and your device is connected to the right network. Also, check if your broadband provider is experiencing a wider outage. You’d be surprised how often service providers perform maintenance or experience glitches. You might not be the only one affected, so check their website or social media for updates.

Restart Your Router—It Works, Trust Us

There’s a reason why restarting your router is the first piece of advice anyone gives you. And no, it’s not just to make you feel better. Often, all it takes to resolve WiFi issues is a quick reset. Unplug the router, wait for about 10 seconds, and then plug it back in. It gives the device a fresh start and helps clear any temporary issues like overloaded connections or system glitches. Think of it as a quick mental reset—sometimes, the simplest solution is the best one.

Move Your Router to a Better Spot

WiFi signals are like invisible highways, and like any good highway, they work best when there’s nothing in the way. If your router is tucked away in a corner, hidden behind furniture, or too close to a wall, the signal is likely being blocked. For the best performance, place your router in a central location. Keep it away from large objects, like metal appliances or microwaves, which can interfere with the signal. Also, avoid placing it in a cupboard or under a desk—it needs space to breathe. You’d be surprised how much a small adjustment can improve your connection speed.

Update Your Router’s Firmware

Sometimes the issue isn’t your connection, but your router itself. Routers, like other devices, require regular updates to keep running smoothly. Firmware updates fix bugs, patch security holes, and improve performance. Access your router’s settings through your browser (usually by typing in the router’s IP address), and check if there’s an available update. It might not always be obvious, but upgrading the firmware can sometimes solve connection problems. It’s a quick task that often goes unnoticed—but one that could make a big difference.

Check for Interference from Other Devices

Have you noticed that your WiFi is slower when your neighbour’s house is busy, or when you’re running multiple devices? You’re not imagining it—other devices can interfere with your WiFi signal. Things like baby monitors, cordless phones, Bluetooth devices, and even microwaves can cause interference, especially if your router is running on a 2.4 GHz frequency. If that’s the case, try switching your router to a 5 GHz frequency (if it supports it). It’s less crowded, so your connection will be faster and more reliable.

Consider a WiFi Extender or Mesh Network

If your WiFi is fine in some parts of your home but weak or non-existent in others, you might need a WiFi extender or a mesh network. WiFi extenders amplify the signal, pushing it further into areas where it struggles to reach. If you live in a large house or have a lot of thick walls, a mesh system could be your best bet. These systems use multiple access points around your home to provide a seamless WiFi experience, no matter where you are. It’s especially useful if you’ve got a lot of people or devices connected to the network at once.

Check Your Devices for Connection Issues

Sometimes, the problem isn’t with your WiFi network at all, but with your device. If you’ve noticed that only one device is struggling to connect, try forgetting the WiFi network on that device and reconnecting. Go to your device’s WiFi settings, remove the network, and then reconnect by entering the password again. You’d be surprised how often this little step can resolve problems. Also, check if the issue occurs only on certain apps or websites. Sometimes it’s just one program misbehaving and not your connection at all.

Reduce the Load on Your Network

You might be blaming your WiFi when, in fact, it’s just too many devices using the network at once. From smartphones to laptops, smart TVs to gaming consoles, the number of connected devices in your home is probably higher than you think. Streaming, gaming, and video calling all take up a lot of bandwidth, so if everyone in the house is doing these things at once, your WiFi might struggle to keep up. If possible, try limiting the number of devices connected at once, especially during peak usage times. If you’re in a large household, consider setting up a schedule or quality-of-service (QoS) settings on your router to prioritise more important activities.

Check for Viruses or Malware

Occasionally, WiFi issues can be caused by viruses or malware on your devices. These sneaky culprits can slow down your connection by using up your bandwidth. If you suspect this might be the case, run a virus scan on your devices. Make sure you’re using a trusted antivirus program to detect any potential issues. Keeping your devices secure not only improves your connection but also ensures your privacy is protected.

Consider Upgrading Your Plan

If none of these fixes seem to do the trick, it might be time to look at your broadband plan. Maybe your current plan just doesn’t offer enough bandwidth to support your needs. Whether you’re streaming in 4K, gaming, or have multiple devices connected, a faster plan can improve your experience. Don’t forget to check what speed your router supports, too. If your plan doesn’t offer enough speed for your household’s needs, upgrading your broadband might be the best option to get back to seamless WiFi.

Keep Your Connection Running Smoothly

A slow or unreliable WiFi connection can be frustrating, but in many cases, the fix is simpler than you might think. By troubleshooting common issues—like router placement, device interference, or outdated firmware—you can often restore your connection without much hassle. And if your internet still isn’t keeping up with your needs, it might be time to consider an upgrade. A little maintenance and the right setup can go a long way in keeping your WiFi strong and reliable, so you can stay connected without interruptions.

Share

Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Articles

How to Test Your Broadband Speed Accurately

How to Test Your Broadband Speed Accurately Is your internet connection feeling...

How to Change Broadband Provider Without Losing Service

How to Change Broadband Provider Without Losing Service Are you stuck with...

The Real Difference Between Fibre and Full Fibre

The Real Difference Between Fibre and Full Fibre In the rapidly evolving...

Is It Worth Switching from Sky to Vodafone Broadband?

Is It Worth Switching from Sky to Vodafone Broadband? Are you considering...