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How to Get Gigabit Voucher Scheme

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The UK Government’s Gigabit Broadband Voucher Scheme offers vouchers worth up to £1,500 for homes and £3,500 for small businesses to help fund installation of gigabit-capable broadband.

For rural properties currently suffering with slow connections, these vouchers can mean the difference between unusable ADSL and lightning-fast full fibre—often at little or no cost to you personally.

This guide explains exactly who qualifies, how the scheme works, how to apply, and what to do if you’re eligible.

What Is the Gigabit Voucher Scheme?

The Gigabit Broadband Voucher Scheme (GBVS) is part of the UK Government’s Project Gigabit programme, aiming to connect hard-to-reach premises to gigabit-capable broadband.

Voucher values (2026):
Residential premises: Up to £1,500 per home
Small businesses: Up to £3,500 per business
Combined value: Can pool vouchers across multiple premises for group projects

What it funds:
Installation costs of bringing gigabit-capable connection (1,000+ Mbps) to your property, including:
Infrastructure build costs
– Connection fees
– Equipment installation
– Engineer labour

What it doesn’t fund:
– Monthly broadband subscriptions
– Router equipment (usually included by ISP anyway)
– Maintenance or repairs after installation

Who Qualifies for Vouchers?

Eligibility depends on your location, current speeds, and commercial broadband availability plans.

Essential Eligibility Criteria

You must meet ALL of these:

1. Rural location
Your premises must be in a rural area, determined by:
– Population density below specific thresholds
– Classified as “rural” in government data
– Outside areas with planned commercial gigabit rollout

2. Current slow speeds
Existing broadband speeds below 100 Mbps download
– ADSL typically qualifies (5-20 Mbps)
– Slow FTTC qualifies (under 100 Mbps)
– Existing fast broadband disqualifies you

3. No commercial plans
Gigabit broadband not planned for commercial rollout to your area within 12 months

4. Registered project
You must be part of a voucher project with:
– Minimum 2 premises participating (can be 2 homes, or 1 home + 1 business)
– Registered supplier managing the project
– Valid project application

Who Typically Qualifies?

✅ Likely eligible:
– Rural farmhouses with ADSL only
– Village properties beyond FTTC reach
– Hamlets with poor connectivity
– Rural businesses in remote locations
– Properties 3+ km from nearest fibre cabinet

❌ Likely ineligible:
– Urban addresses
– Suburban areas with FTTP planned
– Properties already receiving 100+ Mbps
– Areas covered by commercial rollout plans
– Single premises wanting individual connection (must be group project)

Voucher Amounts Explained

Residential Vouchers

Standard residential voucher: £1,500

What this covers:
For typical installations, £1,500 covers:
– Connection to existing nearby infrastructure (~300-500m)
– Standard installation labour
– Standard equipment

When you need more:
If installation costs exceed £1,500, you’ll need:
– Additional premises joining (more vouchers)
– Personal contribution to top up
– Business premises joining (higher value vouchers)

Business Vouchers

Small business voucher: £3,500

Qualifying businesses:
– Fewer than 250 employees
– Annual turnover under €50 million OR balance sheet under €43 million
– Not already receiving other state aid exceeding limits

What counts as business premises:
– Registered business addresses
– Self-employed home offices (if formally registered)
– Agricultural businesses
– Tourist accommodation (B&Bs, holiday lets)

Pooling Vouchers

This is KEY: Vouchers pool across multiple premises for larger projects.

Example project:
– 5 homes (5 × £1,500 = £7,500)
– 2 businesses (2 × £3,500 = £7,000)
Total voucher pool: £14,500

This funds significant infrastructure:
– New fibre cable runs from nearest exchange
– Trenching/ducting work
– Multiple property connections

Minimum project size: 2 premises (smallest possible project: 2 homes = £3,000)

How the Scheme Works: Step-by-Step

Phase 1: Check Eligibility

1. Check your postcode
Use government checker at: gigabitvoucher.culture.gov.uk

2. Check current speeds
Run speed test at speedtest.net
– Under 100 Mbps = potentially eligible
– Over 100 Mbps = ineligible

3. Check commercial plans
Visit Openreach, CityFibre, and local altnet websites
– Check if full fibre planned for your area within 12 months
– If yes, you’re ineligible

Phase 2: Find Neighbours

You can’t do this alone (minimum 2 premises):

Finding participants:
– Speak to immediate neighbours
– Post on community Facebook groups
– Ask at village halls, post offices
– Contact parish council
– Use community noticeboards

What to tell them:
“The government offers vouchers worth £1,500-£3,500 per property to install gigabit broadband. We need at least 2 properties to apply. Interested?”

Aim for 3-5+ properties:
More participants = more funding = better viability

Phase 3: Find Registered Supplier

Only registered suppliers can run voucher projects. You can’t apply directly to government—must work through supplier.

Finding suppliers:

  • Check registered supplier list at: gigabitvoucher.culture.gov.uk
  • Contact suppliers working in your area
  • Local suppliers often listed on:
  • – County council websites
    – Connecting [County] broadband programmes
    – Community fibre initiatives

    Major suppliers offering GBVS projects:
    – Openreach (via community fibre partnerships)
    – CityFibre
    – Netomnia
    – Voneus
    – Grain Connect
    – Broadway Partners
    – County Broadband
    – Freedom Fibre
    – Gigaclear
    – Many local providers

    Contact multiple suppliers:
    – Describe your location
    – Mention number of interested premises
    – Ask for feasibility assessment
    – Request cost estimates

    Phase 4: Feasibility and Quotes

    Supplier will assess:

    Technical feasibility:
    – Distance from nearest fibre infrastructure
    – Route options (overhead poles vs underground ducting)
    – Obstacles (rivers, railways, motorways)
    – Wayleave requirements (permission from landowners)

    Cost calculation:
    – Labour costs
    – Material costs (cable, ducting, poles)
    – Equipment costs
    – Contingency for unexpected issues

    Quote structure:
    – Total project cost: £X
    – Less voucher funding: £Y
    – Customer contribution needed: £X – £Y

    Example quote:
    – Total cost: £12,000 for 6 homes
    – Vouchers: £9,000 (6 × £1,500)
    – Customer contribution: £3,000 (£500 per home)

    Phase 5: Application

    Supplier handles application on behalf of the group:

    Supplier submits:
    – Project registration
    – Premise details for all participants
    – Technical plans
    – Cost breakdown
    – Voucher allocation requests

    Processing time: 2-6 weeks typical

    Approval criteria:
    – All premises meet eligibility
    – Technical solution viable
    – Costs reasonable
    – Supplier properly registered
    – Minimum project size met

    Phase 6: Installation

    Once approved:

    Timeline: 3-12 months depending on project complexity

    Process:

  • Detailed survey
  • Wayleave agreements secured
  • Infrastructure build begins
  • Individual premises connected
  • Service activated
  • During installation:
    – Supplier manages all work
    – Voucher funds released in stages
    – Customer contributions collected
    – Equipment installed at each premise

    Final steps:
    – Connection live-tested
    – Broadband service activated through chosen ISP
    – Voucher scheme formally closed

    Costs to You

    Zero-Cost Scenarios

    Sometimes vouchers cover EVERYTHING:
    – Small, simple projects
    – Properties close to existing infrastructure
    – Straightforward installations

    Example: 3 homes 400m from fibre cabinet, easy routing
    – Total cost: £4,000
    – Vouchers: £4,500 (3 × £1,500)
    – Customer cost: £0

    Typical Customer Contributions

    More commonly:
    – Vouchers cover 50-80% of costs
    – Customer tops up remainder
    – Contributions £200-£1,000 per premise typical

    Example: 8 properties requiring 2km new cable
    – Total cost: £18,000
    – Vouchers: £12,000 (8 × £1,500)
    – Customer contribution: £6,000 total (£750 each)

    When Costs Get Higher

    Rural/difficult projects:
    – Long distances (5+ km from infrastructure)
    – Complex terrain
    – Significant obstacles
    – Few participating premises

    Can result in:
    – Customer contributions £2,000-£5,000+ per property
    – Project becomes unviable
    – Need to recruit more participants to increase voucher pool

    Choosing Your ISP After Installation

    Important: Voucher funds infrastructure, not broadband service itself.

    After installation complete:
    – Infrastructure is built
    – You can choose ANY ISP using that network
    – Shop around for best broadband package

    ISP options depend on network:
    Openreach infrastructure: 600+ ISP choices
    CityFibre infrastructure: 20-30 ISP choices
    Independent altnet: Often 1-3 ISP choices

    Typical costs:
    – Installation: Funded by vouchers (+ possible contribution)
    – Monthly service: £25-45/month (normal broadband pricing)
    – Contract: Usually 12-24 months

    Common Problems and Solutions

    Problem: Can’t Find Enough Neighbours

    Solutions:
    – Expand search radius (1-2km)
    – Contact Parish Council to spread word
    – Use social media/community groups
    – Consider including businesses (higher voucher values)
    – Some suppliers help recruit participants

    Problem: Quote Exceeds Voucher Value

    Solutions:
    – Recruit more participants (more vouchers)
    – Explore alternative routing (cheaper options)
    – Get quotes from multiple suppliers
    – Wait for commercial rollout plans (if expected soon)
    – Consider alternative technologies (5G, satellite) if voucher project unviable

    Problem: Premises Deemed Ineligible

    Reasons for ineligibility:
    – Commercial rollout planned within 12 months
    – Currently receiving 100+ Mbps
    – Urban location (not rural classification)
    – Already using different government funding

    Solutions:
    – Check eligibility data accuracy
    – Appeal decision if incorrect
    – Wait for rollout plans to change
    – Consider alternative programmes

    Problem: Supplier Says Project Unviable

    Reasons:
    – Too expensive relative to voucher pool
    – Technical obstacles too significant
    – Insufficient participants
    – Wayleaves refused by landowners

    Solutions:
    – Try different suppliers
    – Increase participant numbers
    – Explore different routes
    – Wait and try again later (circumstances change)

    Alternative Funding Options

    If GBVS doesn’t work:

    Project Gigabit

    Government’s main rural rollout programme:
    – Targets premises with no commercial plans
    – Delivered through large contracts in regions
    – Check if your area covered: gov.uk/guidance/project-gigabit

    Local Authority Schemes

    County-level broadband programmes:
    – Additional subsidies sometimes available
    – Connecting [Devon/Cambridgeshire/etc.] programmes
    – Contact your County Council

    Community Initiatives

    Community-funded projects:
    – Villages/parishes self-funding infrastructure
    – Combining GBVS with community contributions
    – Examples: B4RN (community fibre in Lancashire)

    Checking Application Status

    Contact your registered supplier:
    – They manage application on your behalf
    – Can check status with Building Digital UK (government body)
    – Timelines vary but expect 4-12 weeks for decision

    If delays exceed 12 weeks:
    – Chase supplier for update
    – Request they escalate with government
    – Consider contacting Building Digital UK directly

    Post-Installation: What You Get

    Once complete:
    – Gigabit-capable connection (1,000+ Mbps)
    – Usually symmetric speeds (upload = download)
    – Modern, future-proof infrastructure
    – Property value increase (faster broadband increases values)
    – Access to remote work opportunities
    – Better quality of life (streaming, gaming, etc.)

    Performance:
    – 1,000 Mbps (1 Gbps) download typical
    – 1,000 Mbps upload typical (symmetric)
    – Sub-10ms latency
    – Reliable, weather-independent connection

    Is It Worth the Effort?

    Absolutely YES for most rural properties.

    Benefits:
    – Transform unusable 5 Mbps to gigabit speeds
    – Often minimal personal cost (vouchers cover most/all)
    – Future-proof your property for decades
    – Increase property value
    – Enable remote work
    – Improve quality of life dramatically

    Time investment:
    – Finding neighbours: 1-4 weeks
    – Supplier quotes: 2-4 weeks
    – Application: 4-12 weeks
    – Installation: 3-12 months
    Total: 6-18 months start to finish

    For properties with terrible broadband: 100% worth the effort

    The Gigabit Voucher Scheme transformed thousands of rural UK properties from digital deserts to hyperconnected hubs.

    If you’re struggling with slow ADSL or no broadband at all, this scheme offers genuine opportunity to get world-class connectivity at minimal cost.

    The key requirements:

  • Rural location with slow broadband
  • At least one neighbour willing to participate
  • Registered supplier willing to quote
  • Patience for 6-18 month process
  • Start by checking eligibility, then speak to neighbours. The initial conversations take 10 minutes—but can lead to gigabit broadband that transforms your property.

    Don’t wait for commercial rollout that may never come. If you qualify, apply now. Voucher scheme funding is finite and won’t last forever.

    Your rural property deserves 21st-century broadband. The government is offering to pay for it. Take them up on it.

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