Hyperoptic review

Verdict

Hyperoptic is easy to like if you can get it. It sells broadband over its own full-fibre network, and fast speeds are the main appeal. There is also a more specific reason to choose it than raw download speed alone. The problem is availability. Coverage is limited, highly postcode-specific and concentrated in urban locations, especially flats and other multi-dwelling buildings. Hyperoptic is strongest where its network already exists, but for many suburban and rural addresses it will not be an option at all. That shapes the whole verdict: if your building is covered, Hyperoptic is a strong full-fibre choice. If it is not, this review ends at the postcode checker. ## Deals and prices

The cheapest live deal listed is 150Mb Full Fibre Broadband only with an advertised download speed of 158 Mbps for £23.99/month on a 24 month contract with £19 setup. If you want a shorter commitment, the same 158 Mbps package is also listed at £25.99/month on a 12 month contract with £19 setup. That is a straightforward trade-off: you pay £2 more each month to avoid the longer term. There is also 150Mb Full Fibre Broadband & WiFi at 158 Mbps for £25.99/month on a 24 month contract with £19 setup. At the faster end of the current range, 500Mb Full Fibre Broadband only is listed with an advertised download speed of 527 Mbps for £31/month on a 24 month contract with £19 setup. Those prices are the strongest part of Hyperoptic's case. The 500Mb package costs only £7.01 a month more than the cheapest 150Mb 24-month deal, so the jump in headline speed is large for a modest monthly increase. ## Speeds and network

Hyperoptic uses its own full-fibre network rather than the main copper-based network still used by many providers. That gives it a clear identity: this is a provider aimed at people who want fast fibre services rather than basic line-based broadband. The live deals shown here start at 158 Mbps and go up to 527 Mbps, while Hyperoptic's top residential speeds are commonly described at around 1Gbps, with average speeds for the fastest tier commonly stated as about 900Mbps. Upload speed is one of the better reasons to pay attention to Hyperoptic. Many faster tiers have matching upload and download speeds, especially from around 150Mb upwards. For anyone sending large files, working from home or relying on stable video calls, that matters more than a big download figure on its own. Availability matters just as much as speed. Hyperoptic's network is live in 64 UK towns and cities, but that does not mean blanket coverage across each place. Service is limited and address-specific, with the strongest presence in urban flats and larger multi-dwelling buildings. ## Contract, router and fees

Hyperoptic's current live deals include 12-month and 24-month terms, both with a £19 setup fee. Contract options can also include monthly rolling terms, though exact options depend on address and plan. That flexibility is a plus if it is available at your address. Plenty of broadband providers push buyers into long contracts, so the possibility of shorter terms gives Hyperoptic a wider appeal for renters and anyone who does not want to commit for two years. A home phone service is available as an optional add-on on some packages, using internet-based calling rather than a traditional phone line. ## Who should choose Hyperoptic and who should not

Hyperoptic makes most sense for people in covered flats and city buildings who want fast full-fibre speeds at a reasonable monthly price. It is also a particularly good fit for households that care about upload performance, not just downloads. It is a weaker pick for anyone outside its network footprint. If you live in a suburban or rural area, or in a street where Hyperoptic has not built out service, there is little point getting attached to the pricing because availability is the deciding factor. ## Pros and cons

Pros

• Fast full-fibre speeds are a clear strength where available
• Pricing looks competitive for the speeds on offer
• Many mid and top tiers are described as having matching upload and download speeds
• Shorter contracts, including rolling terms in some areas, add flexibility

Cons

• Availability is limited and highly postcode-specific
• Best suited to urban flats and multi-dwelling buildings
• Poor fit for many suburban and rural addresses