When choosing between BT and Sky for your broadband connection, both providers offer compelling packages with distinct advantages. Here’s a detailed comparison to help you make an informed decision.
strong>Speed and Performancestrong>
strong>BTstrong> provides a comprehensive range of speeds from 36Mbps (Fibre Essential) up to 900Mbps (Full Fibre 900). Their most popular packages include Fibre 2 at 67Mbps and Full Fibre 150 at 145Mbps average speeds.
strong>Skystrong> offers speeds from 35Mbps (Essential) up to 5Gbps with their new Full Fibre Gigafast+ packages, making them the UK’s fastest major broadband provider. Their Full Fibre packages start at 75Mbps and go up to 900Mbps for mainstream users.
Winner: Sky for top-tier speeds
strong>Pricingstrong>
strong>BTstrong> pricing starts from £25.99/month for Fibre 1 (50Mbps) and £27.99/month for Full Fibre 150. Their Fibre 2 package costs around £27.83/month for 67Mbps speeds.
strong>Skystrong> pricing is competitive with Full Fibre 75 at £25/month and Full Fibre 100 at £26/month. Their faster packages remain well-priced compared to competitors.
Winner: Sky for value across speed tiers
strong>Network Coveragestrong>
strong>BTstrong> utilises the extensive Openreach network, providing coverage to around 96% of UK premises for standard fibre. Their Full Fibre coverage extends to approximately 15% of the UK.
strong>Skystrong> also relies on Openreach infrastructure for most services, offering similar coverage. However, their newest ultra-fast services have more limited availability initially.
Winner: Tie – both use Openreach
strong>Customer Servicestrong>
According to Ofcom’s 2025 customer service report, strong>BTstrong> scored 83% for customer satisfaction.
strong>Skystrong> isn’t specifically mentioned in the top-tier providers for customer service, though they maintain reasonable support standards.
Winner: BT for customer satisfaction
strong>Contract Termsstrong>
Both providers typically offer 24-month contracts as standard. strong>BTstrong> charges £41.99 in upfront fees for most packages, whilst strong>Skystrong> often provides £0 setup costs on promotional deals.
strong>Additional Featuresstrong>
strong>BTstrong> includes comprehensive Smart Hub 2 routers and offers extensive TV bundles. They provide robust business-grade options and established infrastructure.
strong>Skystrong> features advanced WiFi 7 technology with their newest packages, Wall to Wall WiFi guarantee, and strong integration with Sky TV services.
strong>The Verdictstrong>
Choose strong>Skystrong> if you want the fastest available speeds, competitive pricing, and cutting-edge WiFi technology. Opt for strong>BTstrong> if you prioritise customer service, established reliability, and comprehensive coverage with proven infrastructure.
Both providers offer solid broadband services, with Sky leading on speed and value, whilst BT excels in customer satisfaction and network reliability.
