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Unlimited Phone Calls and Broadband Packages UK: Top UK Provider Comparison

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Unlimited Phone Calls and Broadband Packages UK: Top UK Provider Comparison

Few broadband deals say what calls they include, so check the call allowance before you order. On 27 October 2026 the only phone packages named in our comparison data were Virgin Media’s “+ Phone” bundles, from £26.99 a month. The cheapest add-on was the M350, at £3 a month more than the same speed without a phone.

“Unlimited” usually means anytime calls, but some packages exclude mobile numbers or restrict calling times. This guide compares the main UK providers using the prices in our data as at 27 October 2026, and explains what to check about calls.

UK Market Overview: Broadband and Calls Packages

The UK broadband market offers bundled packages from two main infrastructure types:

Openreach-based providers (BT, Sky, TalkTalk, Plusnet, EE) use the nationwide copper and fibre network.

Cable providers (Virgin Media) operate an independent coaxial network, concentrated in urban areas.

5G providers (Three, EE) deliver wireless broadband eliminating fixed infrastructure entirely but coverage varies significantly.

Providers are moving home phone calls onto broadband, with the phone plugged into the router (digital voice), rather than using traditional copper phone lines.

BT

BT’s Fibre 2 costs £24.99 monthly for 74Mbps, and Full Fibre 150 costs £23.99 for 150Mbps. Both are on 24-month contracts with a £34 upfront cost (as at 27 October 2026).

What to know about BT:
, Fibre Essential (36Mbps) is also £24.99, and Full Fibre 300 is £25.99 (BBP score 69)
, Calls are not itemised in our data, so confirm what the call package includes
, Check the £34 upfront cost against deals with none
, BT broadband runs on the Openreach network

Check what the call package includes before comparing the price with a broadband-only deal.

TalkTalk

TalkTalk’s Full Fibre 65 costs £26 monthly for 77Mbps, on a 24-month contract with no upfront cost (as at 27 October 2026). It has a BBP score of 50.

What to know about TalkTalk:
, Full Fibre 150 is £25 for 150Mbps (BBP score 63)
, No upfront cost on the TalkTalk deals in our data
, Calls are not itemised in our data, so confirm what is included
, All TalkTalk deals in our data are on 24-month contracts

The faster Full Fibre 150 is £1 a month cheaper than Full Fibre 65 in our data, so compare both tiers.

Confirm what the calls cover, including mobile numbers, before you order.

Best Phone Add-On Value: Virgin Media

Virgin Media’s M350 Fibre Broadband + Phone costs £28.99 monthly for 362Mbps, against £25.99 for M350 Broadband Only. Both are on 24-month contracts with no upfront cost (as at 27 October 2026). The phone version has a BBP score of 72.

Why UK cable customers prefer Virgin Media:
, Cable infrastructure independent of the BT network
, No upfront cost on any Virgin Media deal in our data
, M125 + Phone is £26.99 for 132Mbps (BBP score 58)
, M500 + Phone is £30.99 for 516Mbps (BBP score 76)
, Gig1 + Phone is £32.99 for 1,130Mbps (BBP score 81)

Phone adds £3 a month at M350, £8 at M125, £9 at M500 and Gig1, and £13 at M250 (£31.99 against £18.99). The M350 is the smallest add-on in our data.

Virgin Media’s phone service is delivered through the router. Our feed doesn’t state the call allowance, so confirm whether calls are anytime and include mobiles.

Virgin Media’s cable network doesn’t reach every address, so check your postcode before choosing.

Sky

Sky Full Fibre 75 costs £24 monthly on its own. Adding Sky Stream with Essential TV and Netflix takes the 75Mbps package to £33 a month, and the 150Mbps package is £32. Both are on 24-month contracts with a £5 upfront cost (as at 27 October 2026).

Why UK entertainment customers choose Sky:
, Broadband and TV on one bill
, Faster tiers are available
, Sky’s home phone service is called Sky Talk

This bundle serves UK households wanting broadband and television unified under one provider.

Our data doesn’t show whether calls are included in these packages. Check this before ordering, and compare the channel list as well as the price.

Plusnet

Plusnet’s Full Fibre 74 costs £20.99 monthly for 74Mbps. Full Fibre 300 is £23.99 for 300Mbps (BBP score 69). Both are on 24-month contracts with a £50 upfront cost (as at 27 October 2026).

What to know about Plusnet:
, Full Fibre 145 is £21.99, Full Fibre 500 is £25.99 and Full Fibre 900 is £26.99
, The £50 upfront cost adds to the first-year price
, All Plusnet deals in our data are on 24-month contracts
, Calls are not itemised in our data

Speeds of 74Mbps handle streaming and video calls for a small household. Check that the call allowance suits how you use your phone.

Students and others who need a shorter term should check the contract length first, as the Plusnet deals in our data are all 24 months.

Social Tariffs

Some providers offer discounted social tariffs for people on certain benefits. Our deal data doesn’t list them, so we haven’t quoted prices here.

Ask your provider, or check its website, whether a social tariff is available and what calls it includes.

Eligibility rules vary by provider, so confirm yours before you apply.

Understanding UK Calling Restrictions

UK packages vary in what “unlimited” actually means:

UK Anytime Unlimited: Call any UK landline or mobile anytime without limits or restrictions.

UK Evening and Weekend: Restrictions apply on weekdays. Check exact times per provider.

UK Landlines Only: Excludes mobile numbers despite “unlimited” marketing. Mobile calls charged separately.

Fair Usage Policies: Some UK providers cap minutes despite advertising unlimited. Check the policy.

International Calling: Most UK packages exclude international destinations. Requires add-on packages or per-minute charges.

UK Provider Coverage Comparison

Understanding where UK providers actually reach helps narrow choices:

BT/Openreach Network: Wide coverage across England, Scotland, Wales and Northern Ireland.

Virgin Media Cable: Strong in English cities and parts of Scotland. Limited rural presence.

Sky, TalkTalk, Plusnet and EE use the Openreach network for fixed broadband.

Three 5G: Indoor coverage varies significantly by building construction.

Check provider availability at your own postcode rather than assuming general coverage applies.

UK Regional Variations

Service quality and availability differ across UK regions:

Cities usually have the most choice, including cable and full fibre alternatives.

Rural areas often have fewer options, so check each provider’s availability at your address.

Check provider availability at specific UK postcodes rather than assuming nationwide marketing applies everywhere.

How Prices Compare

Prices in our data as at 27 October 2026, all on 24-month terms:

Virgin Media + Phone: £26.99 to £32.99, no upfront cost
Virgin Media Broadband Only: from £18.99, no upfront cost
Plusnet Full Fibre 74: £20.99, £50 upfront
BT Fibre 2: £24.99, £34 upfront
TalkTalk Full Fibre 65: £26, no upfront cost
Sky Full Fibre 75: £24, £5 upfront

The phone is the main add-on cost, so compare each phone bundle with the same speed without a phone. Upfront costs also change the real first-year price.

Check each provider’s price-rise terms before you sign.

UK Customer Service Quality

Support quality varies between UK providers, but we don’t rank providers on it in this guide.

Check recent UK customer reviews before committing, and check how each provider handles faults and engineer visits.

UK-Specific Bundle Benefits

Several advantages apply specifically to UK market bundles:

Ofcom regulates UK telecoms services, which gives you consumer protections in disputes.

Number portability is free. You can move a landline number between providers, and our guide explains how to keep your landline number when switching.

One Touch Switch makes changing provider simpler, as the new provider handles the switch for you.

The old phone network is being retired, with the switch-off due by the end of January 2027. See Openreach stop sell explained for what this means.

Questions for UK Providers

Get UK-specific answers upfront:

Do unlimited UK calls include mobile numbers or just landlines? Clarification prevents billing surprises.

What are exact calling hours for evening/weekend packages? UK providers vary in restriction specifics.

Does pricing include VAT? Check the checkout price against the advertised price.

Can you keep your UK landline number? Confirm number portability between UK providers.

What’s the process for moving house within UK? Understand if contracts transfer or require cancellation.

Are there UK-wide coverage guarantees? Some providers promise minimum speeds or compensation.

Making Your UK Provider Choice

Start with UK postcode checking at multiple provider websites. Availability varies significantly even within the same towns.

Compare real monthly costs including VAT and fees. Check upfront costs as well as the monthly price.

Match calling patterns to package restrictions. Don’t pay for a phone add-on if you rarely use landlines.

Read recent UK customer reviews for your region. Service quality varies geographically even with national providers.

Check the cancellation period before you order, so you know how long you have to cancel if the service disappoints.

The best UK broadband and phone bundle depends on your location, calling habits, and budget priorities. In our data on 27 October 2026, Virgin Media M350 + Phone had the smallest phone add-on at £3 a month. BT, TalkTalk, Sky and Plusnet are worth comparing where call allowances and upfront costs suit you. Match your specific UK circumstances to provider strengths rather than assuming one size fits all.

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Julian Glover
Written by

Julian Glover

Julian Glover, Editor, Broadband Provider

Julian Glover covers UK home and business broadband, comparing providers, explaining new tech, and helping readers find the right deal for their household. Julian is the editor and byline for our reviews, guides and news.

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